Google search to include your private Gmail soon?
Google (NASDAQ:GOOG) is testing a feature where your email corpus is an additional source of search data. The trial works with Gmail accounts, if you apply to join. Cue the usual privacy concerns. In...
View ArticleIf only some technology let you talk to them...
It's about 15 years ago, and the company where this pilot fish works is very dependent on fax technology -- mostly on the receiving end. But fish is trying to make things easier.
View ArticleThis call may be recorded for, well, just in case
It's the 1980s, and this company has just acquired a voice-recording system to document sales calls. But as soon as the tech who's supposed to run it is on vacation, a crisis erupts.
View ArticleWho are we waiting for again?
User calls this pilot fish in a panic: He's waiting for a web conference to begin, but he can't hear the music he's always heard while waiting in the past.
View ArticleSo fast you'll think it's already done
A power surge and the ensuing power outage knocks the rackmount UPSs for this office's switch stack. That means the whole VoIP phone system is out as well -- and, like clockwork, the user calls start...
View ArticleWe do this just like buying a used car, right?
IT group is tasked with looking at new IP phone systems. One of the contenders is cloud-based -- and several bigwigs and young up-and-comers have gathered to see the demo.
View ArticleResearcher sends thoughts over Internet, moves colleague's hand:...
University of Washington researchers successfully demonstrated the first human-to-human brain interface. One researcher stared at a video game and then sent his thoughts over the Internet, more...
View ArticleUnclear on the whole not-on-duty concept
This pilot fish is the only IT staffer at her company who's familiar with the IP phone system, despite years of asking for a backup person to train -- and even she has to go to the doctor sometimes.
View ArticleFor some users, it's like lightning
A lightning strike disables some features on this company's phone system, so IT people from a sister company are brought in for a highly accelerated process of conversion to VoIP. But just before...
View ArticleUndisturbed
This professional firm has a satellite office in another state, and that means communication presents some special problems -- including a few individuals there who like to complain.
View ArticleYahoo! Mail login problems: HOWTO abuse users for fun and profit
Marissa Mayer captains a sinking ship. Yahoo! Mail login problems persist for many, as company reps say bupkis. Yahoo! fiddles as Mail burns. Execs make crass jokes about kicking users where it hurts,...
View ArticleIn Gmail/Google+ tie-up, your privacy is taken to the river
We don't know why we love Google like we do... ...after all these changes that it puts us through. Yes, the huge advertising broker we hate to love (NASDAQ:GOOG) is throwing the switch on a new and...
View ArticleDiagnosis: You can't patch stupid
This multi-doctor medical practice has been having major phone issues for months, but with help from phone and network vendors, this IT manager has whittled down the list of problems to one mystery.
View ArticleBUBBLEWATCH: Yo. Are these angels on CRACK?
$1.2M. Wait, what? 1.2 MILLION DOLLARS??? Silly-Valley venture funding just jumped the shark. A mobile app that simply lets you say "Yo" to your so-called friends has amassed over a million dollars in...
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